Damian A. Tamburri, Marco Miglierina, Elisabetta Di Nitto

Journal Information and Software Technology Volume 127, November 2020, 106376

Abstract: Modern software systems employ large IT infrastructures hosted in on-premise clouds or using “rented” cloud resources from specific vendors. The unifying force across any cloud strategy is incremental product and application improvement against conservation of those resources. This is where monitoring of cloud applications becomes a key asset.

To shed light over the status of monitoring practices in industry, we study: (a) monitoring practices and tools adoption in industry; (b) size and complexity of industrial monitoring problems; (c) the role of software architecture and software process with respect to monitoring strategies.

Keywords: Cloud monitoring, Applications monitoring, Incident handling, Rapid response, Industrial study, Online survey